This privacy policy describes the ways we collect, store, use and protect your personal information. We may amend this privacy policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it. In addition, if the revised version includes a substantial change, we will provide you with 30 days prior notice by posting notice of the change on the "Privacy" page of our website. We last modified this privacy policy on March 29, 2009.
How we collect personal information
We ask for some personal information when you sign up to use Channelhop,
including your email address and a password, which is used to protect
your account from unauthorized access. In addition, we ask for for
your birthday, which is used to determine if you are old enough to
post content on our site.
You may also provide additional profile information, such as a name,
location, etc. and can edit your profile at any time on our
profile page.
From time to time you might submit additional personal information
during the course of using our Service.
For example, you might give us an alternate email address or a
phone number when you contact our customer support team.
How we use cookies
When you access our website, your browser may store small data files
called "cookies" on your computer. These session cookies only hold
data while you are actively using our site and expire once you leave
our web site or when you close your browser, unless you choose the
option to "keep me logged in" when signing in. In that scenario, a
cookie is stored on your browser for a period of one month, or until
you log out, whichever happens first.
How we protect and store personal information
Throughout this policy, we use the term "personal information" to
describe information that can be associated with a specific person
and can be used to identify that person. We store and process
your personal information on our computers in the US, and we protect
it by maintaining physical, electronic and procedural safeguards.
We use computer safeguards such as security software, and we authorize
access to personal information only for those employees who require
it to fulfill their job responsibilities.
How we use the personal information we collect
Our primary purpose in collecting personal information is to
provide you with a safe, smooth, efficient, and customized
experience. We may use your personal information to:
- provide the Services and customer support you request
- process transactions and send notices about your transactions
- resolve disputes and troubleshoot problems
- prevent potentially prohibited or illegal activities, and enforce our Terms of Service
- customize, measure, and improve our services and the content and layout of our website
- send you Service-related notifications
How we share personal information with other parties
We may share your personal information with:
- Members of the Channelhop corporate family to provide joint content and Services (like registration, ratings, etc.), to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about our Service. Members of our corporate family will never send you marketing communications unless you explicitly request it
- Service providers under contract who help with parts of our business operations (like customer support, technology services, etc.). Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit
- Law enforcement, government officials, or other third parties when
- we are compelled to do so by a subpoena, court order or similar legal procedure
- we need to do so to comply with the law
- we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our Terms of Service
- Other third parties only if you consent to do so
Channelhop will never sell or rent any of your personal information to third parties ever, unless you explicitly allow it.